Planability provide a high standard of customer support using two-way internet tools, telephone, email and site visits .

If you need to get in touch our support telephone number is: 07939 595 668 or email:


Telephone and email support is provided in UK business hours and at other times by arrangement. We use “Glance” screen-sharing software for interactive, two-way training and support.


Most updates are done remotely by Planability personnel using specialist tools such as Glance and Microsoft Terminal Services.

Support Form

If you have any enquires or problems related to the software, please fill in the form below.